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Hossam2008shuseu's avatar
Hossam2008shuseu
Rising Newcomer
13 hours ago
Solved

"My account was suspended by mistake.

Hello EA Support,

 

I hope you are doing well.

 

My EA FC Mobile account has been suspended with the error code [0x00102710]. 

I believe this ban was applied by mistake because I have not used any cheats, exploits, or modified versions of the game.

 

Please review my account and remove the suspension as soon as possible.

 

Here are my details:

- User ID: 586287542711582720

- Error Code: 0x00102710

- Screenshot: (attached)

 

Thank you for your time and support. I really appreciate your help.

  • Hi there. Unfortunately, we're not able to help with bans over the EA Forums. You'll need to submit a dispute so terms of Service can perform an investigation to see if the ban was accurately issued. That can be done here. Thank you.

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    10 hours ago

    Hi there. Unfortunately, we're not able to help with bans over the EA Forums. You'll need to submit a dispute so terms of Service can perform an investigation to see if the ban was accurately issued. That can be done here. Thank you.

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