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Hossam2008shuseu's avatar
Hossam2008shuseu
Rising Newcomer
15 hours ago
Solved

"My account was suspended by mistake.

Hello EA Support,   I hope you are doing well.   My EA FC Mobile account has been suspended with the error code [0x00102710].  I believe this ban was applied by mistake because I have not used a...
android
crashing
freezing
ios
  • EA_Aljo's avatar
    EA_Aljo
    12 hours ago

    Hi there. Unfortunately, we're not able to help with bans over the EA Forums. You'll need to submit a dispute so terms of Service can perform an investigation to see if the ban was accurately issued. That can be done here. Thank you.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
12 hours ago

Hi there. Unfortunately, we're not able to help with bans over the EA Forums. You'll need to submit a dispute so terms of Service can perform an investigation to see if the ban was accurately issued. That can be done here. Thank you.

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