Signed player cards

I purchased 115 Gerrard for 3.5B either the plan to claim signed Gerrard.
I claimed him for the market, made him untradeable and then processed to the badge > groups section only to see that EA removed all the signed players.

There was NO notice from EA that this would happen. I contacted support in-game and they said that “all in-game decisions are final but that also is untrue. My league member recently got compensation when EA messed up the Beckham card from footyverse event.