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Aemotioon's avatar
Aemotioon
Rising Newcomer
3 months ago

A Nation’s Story: NED Selectable Gift” Not Unlocking!!

Dear EA Support Team,   I am writing to express my growing frustration with how this issue has been handled. I have already purchased 5 A Nation’s Story: NED Shard Packs, which — according to your ...
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Aemotioon's avatar
Aemotioon
Rising Newcomer
3 months ago

mendozzamagic​ thanks,

I bought all five packs at once. Does buying five in one transaction count as only one purchase?

If that’s the case, it’s really unfair for me as a customer, because I followed all the requirements and still didn’t receive the free pack.

This is a huge loss for me. Is there any solution that EA can offer to fix this?

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