FC Mobile - Shop "Purchase Failed"
It's been 3 days and i'm still getting the store error when buying FC:
Can anyone please tell me what is this error and its solution.
Forum Discussion
42 Replies
I can't make a purchase in the in-game store with real money. For example, I want to buy best seller. Every time I see a message on the picture. Android
EA_IlliumEA Staff (Retired)
@EA_Illium napisał/a:
Hi @64d68a68e92c03b7, Can you clear the games cache and check if the same error pops up?IT still doesnt work
Product: EA SPORTS FC Mobile
Platform:Android
What's your device's make and model? Xiaomi T11
What's your device's firmware? xiaomi
What is your game version? 23.1.03
In what game mode did the bug occur? Store
How often does the bug occur? Every time (100%)
What happens when the bug occurs? I try to buy something and error pops up: purchase failed. Sorry the transaction was not successful. Please login to your application store account and try again. (I'm logged in to google play store and linked inside the game)
What time did you see the bug? (HH:MM AM/PM) all the time
- EA_Illium
- EA_IlliumHi @64d68a68e92c03b7, To check for which ever device your using, do you have any pending orders/transactions there?
I've tried, also reinstalled the game but didn't help. My friend has the same problem so it's not only me ☹️
Mam ten sam problem, nie mam pomysłu jak to rozwiązać. Pisałem na czacie w ustawieniach gry, ale póki co bez rezultatu. W razie co daj znać
- @KrakowskaBestia Contact customer service via the in-game settings menu
I've done it. Did not get any solution from yesterday.
