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dzk6s0synagh's avatar
dzk6s0synagh
Rising Newcomer
1 day ago

FC Mobile Audio Lag and Performance Issue

FC Mobile Audio Lag and Performance Issue   Hello Support Team,   I am experiencing a serious audio lag and gameplay performance issue in FC Mobile. This problem happens on a daily basis and make...
android
crashing
freezing
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
18 hours ago

Hi, thank you for the detailed report about the audio and performance issues you experience. May I ask if it happens in all game modes? Could you please try the following steps for me, just to see if that helps.  

  1. Set Graphics Quality to the lowest just for testing.
  2. Fully close FC Mobile.
  3. Go to Android Settings - Apps - FC Mobile -  Storage.
  4. Clear Cache (repeat it).
  5. Close all background applications.
  6. Restart the device.
  7. Launch FC Mobile and test again.
  8. Test if the same problem happens on both mobile and Wifi connection ( just to see if it's related) 

 

Share some additional info if the problem won't be fixed after trying those steps: 

  • Device make and model
  • Android version
  • FC Mobile version
  • If you are using Bluetooth headphones or phone speakers. 

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