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dzk6s0synagh's avatar
dzk6s0synagh
Rising Newcomer
1 day ago

FC Mobile Audio Lag and Performance Issue

FC Mobile Audio Lag and Performance Issue

 

Hello Support Team,

 

I am experiencing a serious audio lag and gameplay performance issue in FC Mobile. This problem happens on a daily basis and makes the game very difficult to play.

 

The audio becomes delayed and starts lagging, and the gameplay is no longer smooth. I have tried multiple troubleshooting steps, including:

 

* Uninstalling and reinstalling the game

* Updating the game to the latest version

* Clearing the game cache

* Clearing the game storage/data

* Restarting my device

 

I keep uninstalling and reinstalling the game because it temporarily fixes the issue. However, the game only runs smoothly for about 2 minutes before the audio lag and performance problems return. This has become a daily occurrence and is very frustrating.

 

Please investigate this issue and let me know if there is a solution or if this is a known problem. I would appreciate any assistance in resolving

 it.

 

Thank you.

android
crashing
freezing

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    16 hours ago

    Hi, thank you for the detailed report about the audio and performance issues you experience. May I ask if it happens in all game modes? Could you please try the following steps for me, just to see if that helps.  

    1. Set Graphics Quality to the lowest just for testing.
    2. Fully close FC Mobile.
    3. Go to Android Settings - Apps - FC Mobile -  Storage.
    4. Clear Cache (repeat it).
    5. Close all background applications.
    6. Restart the device.
    7. Launch FC Mobile and test again.
    8. Test if the same problem happens on both mobile and Wifi connection ( just to see if it's related) 

     

    Share some additional info if the problem won't be fixed after trying those steps: 

    • Device make and model
    • Android version
    • FC Mobile version
    • If you are using Bluetooth headphones or phone speakers. 

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