Madden NFL 24 Crashing Xbox Series X/S

Madden 24 crashes on Xbox series x on play now mode and online . Does anybody have any solutions ?? Microsoft was no help …

Me too. Happened for 2023, fifa 23 and now this game. Only EA Xbox X games. Playing the Xbox one version is fine but I didn’t get an Xbox x to play Xbox one games lol

Lmao Atleast I earned some badges on answers HQ. Stupid. 

I’m pretty sure the bug occurs from the graphics settings on series x as series s doesn’t have the option hence the less crashing on the s compared to the x just wish the communication would stop being a “internet/console blaming issue” and blame the development team for not notifying the issue and fixing it

Bro same, my game keeps freezing and then crashes. It either freezes my whole Xbox and restarts or it exits me out of my game. It only happens in game too, so frustrating they can’t get the basics of a game they’ve been making for so long. And the support is useless it’s not even funny

Same , No mode is working with the Xbox series X Version. 

All The Game Menus work great but as soon as you try and launch into any mode which launches the game it just freezes crashes and sends you back to the Xbox dashboard  ... The Pick your passing style was my first interaction with the freeze after I tried 

-Practice

-Play Now 

Again EA the game allows you to do everything up to the launch of the mode such as picking teams , difficulty , time etc but as soon as you try and actually launch into the mode The Loading Symbol Spins 1 time freezes and dashboards you back to the Xbox dashboard after 10 seconds.

The Previous Gen version is working fine but also had a different loading logo location and screen look.

So the first place you need to look at the code to patch/fix  EA is when any mode starts up taking you into the game that loading screen is where the bug 🐛 is at.

EA I can take a video clip of the crash just tell me where to send  but literally it happens in every mode I have tried and is exactly when the loading screen tries to launch once you try to enter any game/mode. 

Same Crashes In Every Mode At the loading screen when you try to enter the Mode For The Xbox Series X Version

- Pick your passing type (crashes)

-Practice (Crashes)

-Play Now (Crashes)

All the settings menus work fine but once you try to enter the mode , the loading logo in the bottom left spins 1 time and freezes for 10 to 15 seconds before the game crashes  you back to the Xbox dashboard.

The bug is is located in the code which launches you into any of the modes.

The Previous Gen version works fine and loads but the loading screen is different and in a different location than the xbox series x,

So Developers you need to look at the loading screen when entering the mode/game where the logo spins that's where the bug/code is at. 

This is for the Xbox Series X Digital Deluxe Digital Download Version.

It’s sad , we pay all this money for the game and can’t even play it . Even play now mode crashes !!! The longest I played was 2 mins in the first quarter smh!!!

I’ve done this for 3 years but I’m gonna give you a chance once again to fix this 

Platform: Xbox Series X

PSN ID/Xbox GT: BucinAMAZIN

Region: US

Are you getting an error message? NO

Does this happen in a specific game mode or on a specific screen? RANDOMLY ANY MODE

Date this issue started (is it still happening?)?

Is anything else happening? SINCE MADDEN 24 HAS RELEASED

Please share any steps you've tried to far to resolve the issue: ALL THE STEPS YOU HAVE PROVIDED OVER THE LAST 3 YEARS

If possible, share a Screenshot or Clip...

If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers) THERE IS NO NEED FOR A CLIP THE GAME LAGS FOR A SECOND FREEZES AND CRASHES TO DASHBOARD