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nexusjd
New Adventurer
2 years ago

Re: Madden NFL 24 Crashing Xbox Series X/S

Product: Madden NFL 24
Platform:Xbox Series X
Which console generation do you have? Microsoft Xbox Series X
What is your gamertag/PSN ID? NexusJD
Date/time issue occurred 8/15/23 11-12 pm
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Online head to head
Summarize your bug It’s an issue that has been in the game since last year (Madden 23)… I or my friends try to play a game in MUT, Franchise, H2H and @ any point in the game it will stutter freeze and then send us to the Xbox dashboard. I have done all the steps provided by EA support, Xbox Support, even other sources and not a single one has a fix for it. It is on the development team to get a patch for this because if this is gonna continue a lot of people will not play this game because it is a game issue for the whole Madden community… PLSSSSS REPORT THIS TO THE DEVELOPMENT TEAM WE ARE TRYING TO ACTUALLY GIVE THIS MADDEN ITS FINAL SHOT FOR REDEMPTION
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? IDK but it has to do with optimization more than likely bc it does it in every mode
What happens when the bug occurs? Stutters, Freezes whole screen, then crashes to the Xbox dashboard
What do you expect to see? A fix and communication about it being fixed and what caused it
PS4 Crash Reporting: Please copy the text you put in the crash report here. -
What is the AMD or Nvidia Model Number of your graphics card? -
Enter RAM memory size in GB -

Fix

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