I believe it was level 18 when I had a choice of jerseys. I selected the alternative Washington home jerseys which are mostly black. I had seen them in a gameplay on twitch as well, so was excited to get them as an option. I equipped the jersey and in my games they display as the standard home jersey with a dark top and white pants. I am including images for you to see and correct.GT: DeeudXbox Series X

Product: Madden 24Platform: Xbox Which console generation do you have? Series XWhat is your Gamertag/PSN ID? DeeudDate/time issue occurred Any game I play which uses home jersey, I believe I selected the jersey from the level 18 pack on 8/22What type of issue do you have? Wrong uniform displays in gamesWhich mode has this happened in? It has shown in both Solo Battles and ChallengesWhich part of the mode? The entire game(s)Summarize your bug The game displays the Washington home jersey with red jersey and white plants, I had selected the Washington Alternative jersey and slotted it in visuals. The jersey/pants are all blackHow often does the bug occur? Any game that uses home jerseySteps: How can we find the bug ourselves? I am not sure, I have seen the proper uniforms in peoples streams, but also was in a stream on 8/23 and another person mentioned the issue while I was watching, so I know I am not alone.What happens when the bug occurs? It displays the wrong jersey

@Kilcannon0 Gotcha. Can you do me a solid and provide the following for us? Product: Platform: Which console generation do you have? What is your Gamertag/PSN ID? Date/time issue occurred What type of issue do you have? Which mode has this happened in? Which part of the mode? Summarize your bug How often does the bug occur? Steps: How can we find the bug ourselves? What happens when the bug occurs?

Has there been a fix found for this? I have the same issue. I'm not even a Washington fan and I want those black jerseys lol

The so called base home jerseys for Washington is shown on the card as the red jersey with black pants but when you get into a home game they are the all black and the black jersey cards use the base home which is really weird

@Kilcannon0 Appreciate the images. Not seeing a lot of traffic on this one specifically. Can you run through the following and let me know if this helps? From the main menu please go to MUT > Team > Visuals & then remove the Jerseys & remove the Coach. Then add different ones. Doesn’t matter which ones. Go to your roster and edit it with the lineup tool to best overall. When you're loaded into Madden > Navigate to Customize > Share & Manage Files > Load & Delete Files to bring up the game's file list.- Delete the files under Profile & Roster. Don't delete any saves in there. Reboot the game and then go back and see if they still show up the same way.

Selected Washington home alternative uniform, game displays standard home

18 Replies

EA_Shepard
Community Manager
2 years ago
@Kilcannon0

Appreciate the images. Not seeing a lot of traffic on this one specifically. Can you run through the following and let me know if this helps?

From the main menu please go to MUT > Team > Visuals & then remove the Jerseys & remove the Coach. Then add different ones. Doesn’t matter which ones.

Go to your roster and edit it with the lineup tool to best overall.

When you're loaded into Madden > Navigate to Customize > Share & Manage Files > Load & Delete Files to bring up the game's file list.- Delete the files under Profile & Roster.

Don't delete any saves in there. Reboot the game and then go back and see if they still show up the same way.
Kilcannon0
2 years ago
Thank you for the prompt response, how do I do step 3 on the Xbox?
EA_Shepard
Community Manager
2 years ago
@Kilcannon0 These are within the games menu not the console menu.
Kilcannon0
2 years ago
@EA_Shepard Thanks for clarifying that for me. I tried what you suggested, but it still displays the red jersey uniforms.
EA_Shepard
Community Manager
2 years ago
@Kilcannon0 Give it about an hour and check the game again for me as that when the maintenance will be over.
Kilcannon0
2 years ago
No change unfortunately.
EA_Shepard
Community Manager
2 years ago
@Kilcannon0 Gotcha. Can you do me a solid and provide the following for us?

Product:

Platform:

Which console generation do you have?

What is your Gamertag/PSN ID?

Date/time issue occurred

What type of issue do you have?

Which mode has this happened in?

Which part of the mode?

Summarize your bug

How often does the bug occur?

Steps: How can we find the bug ourselves?

What happens when the bug occurs?
Kilcannon0
2 years ago
Product: Madden 24
Platform: Xbox
Which console generation do you have? Series X
What is your Gamertag/PSN ID? Deeud
Date/time issue occurred Any game I play which uses home jersey, I believe I selected the jersey from the level 18 pack on 8/22
What type of issue do you have? Wrong uniform displays in games
Which mode has this happened in? It has shown in both Solo Battles and Challenges
Which part of the mode? The entire game(s)
Summarize your bug The game displays the Washington home jersey with red jersey and white plants, I had selected the Washington Alternative jersey and slotted it in visuals. The jersey/pants are all black
How often does the bug occur? Any game that uses home jersey
Steps: How can we find the bug ourselves? I am not sure, I have seen the proper uniforms in peoples streams, but also was in a stream on 8/23 and another person mentioned the issue while I was watching, so I know I am not alone.
What happens when the bug occurs? It displays the wrong jersey
DonuGinobli
2 years ago
Has there been a fix found for this? I have the same issue. I'm not even a Washington fan and I want those black jerseys lol
jaybug211
2 years ago
The so called base home jerseys for Washington is shown on the card as the red jersey with black pants but when you get into a home game they are the all black and the black jersey cards use the base home which is really weird