Cannot install ME2 or 3 without crashing on series x

Hello playing ME Legendary Edition on series X.

Download and installs fine initially and played through Mass effect 1 completely fine.

Return to splash screen to install ME2 and it just makes a buzz and completely crashes my console. The same with ME3.

I've raised the issue with support but they encouraged me to post here to keep the issue highlighted.

Please post and comment if you are recieving the same problem.