Could Not Avtivate Mass Effect 3 Error
Hi everybody. I just bought ME 3 on Steam.
I'm having trouble getting the game to run on my PC. Nothing I've tried so far has worked, even though I've tried just about everything. I saw that someo...
Forum Discussion
When you buy a game for the first time and try to run it, it installs EA launcher where you log in with your EA account and it will basically connect. Your error is telling you that there is a different account where you own Mass Effect 3. Possibly in your browser there is different account than in the EA app.
Thank you for your reply. I did have another account a long time ago, but unfortunately I lost it because the email address associated with it was deactivated. That’s why I don’t think that’s the problem, since the two accounts were never linked. Unfortunately, I wasn’t able to recover that old account, so I bought the game again many years later.
EA_ShepardCommunity Manager
TermohryG Hey, that sounds like your install is trying to load the license for a game associated with a separate key in the registry.
If you had two accounts, and you cannot gain access to it anymore, you would have to wipe everything Mass Effect related if the license steps did not work. It wants to activate a key to an account that doesn't own that key (not the game)
Have you gone through all the steps listed on the Unauthorized DLC Error Guide?
It is not your error, but the same steps we would use to solve this error apply to you, too.Sorry for the late reply EA_Shepard . I tried what you suggested, but unfortunately it didn't work.
However, there are some new developments: I downloaded ME3 onto my home PC as well, and it launched perfectly there after I installed EA. So the problem isn't between EA and Steam. Do you think it’s possible that for some reason I can’t get it to run on my laptop? I have an MSI Katana laptop.
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