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Urijel's avatar
Urijel
Seasoned Newcomer
23 days ago
Solved

Mass Effect 3 uninsal problem

Hello, I bought Mass Effect games on Epic games and now that im finished with 3 cant uninstal it on EA app and i dont have uninstal option on Epic games. When i click uninstal on EA app it only open...
bug
ea app
epic
mass effect
mass effect 3
pc
  • EA_Garrus's avatar
    EA_Garrus
    23 days ago

    Hey Urijel​, if you open the install folder of the game, what do you see in there?

    On Epic Games Store:
    - Library -> Find the game -> Click on the 3 dots under the game card -> Manage -> Next to "Installation" click the folder icon
    On EA app:
    - Library -> Finde the game -> Click on the 3 dots -> View Properties -> Open Folder

    If those are all empty, it's likely a cache issue. 
    Please do an App Recovery on EA app.

    If the issue persists:
    - Uninstall EA app, reboot your PC and install the app again.
    - Right click on the Windows Logo on your PC-> Installed Apps -> Look for Mass Effect 3 -> Uninstall

    If none of this did it, then at this point, you may consider third-party tools such as CCleaner or Revo Uninstaller and try clearing your PC with those. Please keep in mind that, being third-party tools, they are at your own risk! 

    Keep us posted!

EA_Garrus's avatar
EA_Garrus
Icon for Community Manager rankCommunity Manager
23 days ago

Hey Urijel​, if you open the install folder of the game, what do you see in there?

On Epic Games Store:
- Library -> Find the game -> Click on the 3 dots under the game card -> Manage -> Next to "Installation" click the folder icon
On EA app:
- Library -> Finde the game -> Click on the 3 dots -> View Properties -> Open Folder

If those are all empty, it's likely a cache issue. 
Please do an App Recovery on EA app.

If the issue persists:
- Uninstall EA app, reboot your PC and install the app again.
- Right click on the Windows Logo on your PC-> Installed Apps -> Look for Mass Effect 3 -> Uninstall

If none of this did it, then at this point, you may consider third-party tools such as CCleaner or Revo Uninstaller and try clearing your PC with those. Please keep in mind that, being third-party tools, they are at your own risk! 

Keep us posted!

  • Urijel's avatar
    Urijel
    Seasoned Newcomer
    23 days ago

    I see files when I go to instalation folder.

    But I managed to uninstal the game from my Control Panel 🤷😅

    Tnx for fast replay 🙂

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