Forum Discussion

Seasoned Newcomer

23 days ago

Solved

Mass Effect 3 uninsal problem

Hello, I bought Mass Effect games on Epic games and now that im finished with 3 cant uninstal it on EA app and i dont have uninstal option on Epic games. When i click uninstal on EA app it only open...

EA_Garrus
23 days ago
Hey Urijel, if you open the install folder of the game, what do you see in there?

On Epic Games Store:
- Library -> Find the game -> Click on the 3 dots under the game card -> Manage -> Next to "Installation" click the folder icon
On EA app:
- Library -> Finde the game -> Click on the 3 dots -> View Properties -> Open Folder

If those are all empty, it's likely a cache issue.
Please do an App Recovery on EA app.

If the issue persists:
- Uninstall EA app, reboot your PC and install the app again.
- Right click on the Windows Logo on your PC-> Installed Apps -> Look for Mass Effect 3 -> Uninstall

If none of this did it, then at this point, you may consider third-party tools such as CCleaner or Revo Uninstaller and try clearing your PC with those. Please keep in mind that, being third-party tools, they are at your own risk!

Keep us posted!

EA_Garrus

Community Manager

23 days ago

Hey Urijel, if you open the install folder of the game, what do you see in there?

On Epic Games Store:
- Library -> Find the game -> Click on the 3 dots under the game card -> Manage -> Next to "Installation" click the folder icon
On EA app:
- Library -> Finde the game -> Click on the 3 dots -> View Properties -> Open Folder

If those are all empty, it's likely a cache issue.
Please do an App Recovery on EA app.

If the issue persists:
- Uninstall EA app, reboot your PC and install the app again.
- Right click on the Windows Logo on your PC-> Installed Apps -> Look for Mass Effect 3 -> Uninstall

If none of this did it, then at this point, you may consider third-party tools such as CCleaner or Revo Uninstaller and try clearing your PC with those. Please keep in mind that, being third-party tools, they are at your own risk!

Keep us posted!