Mass Effect Andromeda: Missing Online Access
Hello, a couple days ago I reinstalling Mass Effect Andromeda on my steam account MisterDiego310, to play it again. Since then each time I try to get in the Online Features are disabled with the mess...
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EA_Shepard
Community Manager
Community ManagerMisterDiego310 Can I get the EA ID that your Steam ID (MisterDiego310) is linked to? I need to make sure I have the correct account the game is being played under.
Ohhh, hello EA_Shepard, sorry for the late response, it's been a busy week.
Sure, I'll give it to you, its the same name as the one on Steam and here on the forums: "MisterDiego310".
I don't know if it is relevant now, but after holger1405 told me to contact EA Chat, I did but they did no help me out, they passed me around a couple of Support Agents and told me to wait to another team that might look into my problem but I did not get contacted after. I'll attach the image of my case.
- EA_Shepard
MisterDiego310 Hey, wanted to follow up on this one. Sorry about that. Never saw the message but I am taking a look. Let me know if you are still getting the same error.
EA_Shepard Hello again, I checked the game yesterday and now it's working.
I don't know what you did, but thank you so much, I can now play without issues. Hope you have a nice week, and thanks again 😁.- EA_Shepard
MisterDiego310 Hey,
Glad to hear that the game is now working for you. If you run into any other issues with it, just reply to this thread!
Cheers
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