Community ManagerHi there, please note that the serial code can only be redeemed in one account. If it shows it's already used, then it has already been redeemed on a different account. In case you bought this second-hand, I suggest that you talk to the retailer or the person who sold you the game. If it was a new, sealed copy, please contact EA Help for further assistance.
So solely because of choices of EA dropping support for Origin the game I bought on Discs is not playable anymore?.. I find this very disturbing.... If I bought the game on serial based/online ok, but taking a policy that this is also valid for a disc based/physical owned game is not ok...
Community ManagerWhen you redeem the game using the Origin app, that will tie the game to an EA account. This same EA account can be used to log in to the EA app, meaning that you do not need to purchase the game twice. You just need to access the same account that was used to redeem the code the first time it was used. For any assistance finding this account, please feel free to reach out to EA Help. I hope this clarifies your question. Let us know if you need anything else.
