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Bazeman1977's avatar
Bazeman1977
Newcomer
9 days ago

ME3 original disc set won't install due to origin being offline

Hai, 

I have bought a complete but used ME3 game on disc. Everything was included like booklets and serial number.

When trying to install it on my PC Origin is needed to install first, but when needed to login the Origin server can't be reached anymore by being taken offline.. Bassically renders the whole disc install set useless..

Then I installed the EA game App and entered the serial code as redeem code which was recognized, but stating that it has been registerred allready, probably on a older account from the previous owner.

How can I get the game installed now? I own the original disc and license key booklet so I am legally entitled to install the game now I would say? But this instal routine makes it impossible now. 

How can this be resolved?

 

 

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    8 days ago

    Hi there, please note that the serial code can only be redeemed in one account. If it shows it's already used, then it has already been redeemed on a different account. In case you bought this second-hand, I suggest that you talk to the retailer or the person who sold you the game. If it was a new, sealed copy, please contact EA Help for further assistance. 

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