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itsjustfuture's avatar
4 years ago
Solved

[Old Report] Mass Effect: Andromeda Will Not Launch

Hi, like many other people it seems, after replaying the trilogy with Mass Effect Legendary Edition, i wanted to give andromeda another shot, however, i've tried to launch the game on Steam, Origin, and now the EA desktop app through EA play, (as i refunded the other 2 versions now), and i cannot for the life of me figure out how to make this game work. the game doesn't even really attempt to start at all, i will see my profile says "playing mass effect: andromeda" for about half a second and then it stops.

i've done a clean boot (closing all startup apps and non-windows programs at startup and restarting)
and tried to run the .exe as administrator and run it in compatibility mode for all versions of windows possible.

unfortunately nothing i've tried worked, and EA help is not that helpful and don't seem to ever understand the issue no matter who i talk to. so here i will attach the dxdiag file, AND a couple of pictures showing what happens when i click launch on the game, it says i'm playing for literally like .5 seconds and then goes back to square 1. i hope SOMEONE has had the same issue resolved and see's this.

thank you in advance 🙂

  • Zero errors. I decided to rollback to windows 10. And now it boots perfectly.

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