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holger1405's avatar
holger1405
Hero+
1 month ago

EA_Shepard​  ^^

Elite7555​ I moved your post into the master thread about this issue. 
Please check that you have tried all the troubleshooting steps described in the OP. 

Elite7555's avatar
Elite7555
New Novice
1 month ago

Thank you!

Yeah, I already tried all that 😢

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    25 days ago

    Elite7555​ Hey there!
     
    Just following up to see how things are going. Are you still running into any issues with the game? Let us know if you need any assistance.
     
    Cheers

    • Elite7555's avatar
      Elite7555
      New Novice
      24 days ago

      Hey, thanks for reaching out!

      Unfortunately, yes, the situation hasn't changed 😥 Just freshly re-installed the game (with multiplayer DLCs) and it's still asking for an online pass. Any assistance that you could offer would be highly appreciated! 

      • EA_Shepard's avatar
        EA_Shepard
        Icon for Community Manager rankCommunity Manager
        24 days ago

        Elite7555​ Can i get the EA ID that you use to log into the game with?

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