Forum Discussion
Elite7555 Hey there!
Just following up to see how things are going. Are you still running into any issues with the game? Let us know if you need any assistance.
Cheers
Hey, thanks for reaching out!
Unfortunately, yes, the situation hasn't changed 😥 Just freshly re-installed the game (with multiplayer DLCs) and it's still asking for an online pass. Any assistance that you could offer would be highly appreciated!
- EA_Shepard24 days ago
Community Manager
Elite7555 Can i get the EA ID that you use to log into the game with?
- Elite755524 days agoNew Novice
Same as user name, Elite7555 😀
- EA_Shepard24 days ago
Community Manager
Elite7555 Thanks. I would run a repair on the game again real quick if you have time and try again. If you have more than one drive, I would install the game to the same drive as the EA app just in case. The online pass is on the account though so it just needs to validate when the game launches.
- EA_Shepard23 days ago
Community Manager
Elite7555 Repair the game once more for me and try to log in and let me know if you get the same error.
- Elite755523 days agoNew Novice
Yeeeeessss! I'm finally able to enter multiplayer again. Thank you so very much ♥
- EA_Shepard22 days ago
Community Manager
Elite7555 Awesome! Glad you are able to get in and play. Enjoy!
- Wheams22 days agoSeasoned Novice
I have this exact same problem and have had for years, word for word I am in Elite7555 position, can you please for the love of god do for me what you did for them?
- EA_Shepard21 days ago
Community Manager
Wheams I can take a look. Can i get the EA ID that you log into the game with?