Forum Discussion
Hey, thanks for reaching out!
Unfortunately, yes, the situation hasn't changed 😥 Just freshly re-installed the game (with multiplayer DLCs) and it's still asking for an online pass. Any assistance that you could offer would be highly appreciated!
Elite7555 Can i get the EA ID that you use to log into the game with?
- Elite755524 days agoNew Novice
Same as user name, Elite7555 😀
- EA_Shepard24 days ago
Community Manager
Elite7555 Thanks. I would run a repair on the game again real quick if you have time and try again. If you have more than one drive, I would install the game to the same drive as the EA app just in case. The online pass is on the account though so it just needs to validate when the game launches.
- Elite755524 days agoNew Novice
I appreciate your help, but unfortunately it didn't work ☹ I run the repair, and when that didn't work, I re-installed the game on the same drive as the EA app, which is the system drive. Also deleted the license file and temp folder. Still, the issue persists. Does the game require a specific install location, DLCs (only installed multiplayer DLCs), admin rights or a specific port or anything I could possibly be missing?