Forum Discussion

4 months ago

Unable to download DLC for Mass Effect 3 in the EA app

After purchasing and launching Mass Effect 3 (2012) on EA, it was discovered that there was no DLC download for both single and multiplayer games. When I tried to find them in "add-ons management", they were not displayed. They weren't in the store either. Restarting the game, reinstalling the game, and clearing the cache did not help. There is no way to play with DLC. Please explain how to solve this problem. If there is a problem on the part of the launcher, are they going to solve it or at least provide the opportunity to manually install DLC.

12 Replies

Cheshuychatuy
4 months ago
It didn't work. If there are any other options, please let me know. 🙏
holger1405
Hero+
4 months ago
Please clear your temp files:

Press the Windows key and "R" at the same time to open the Run dialog box.

Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"

Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\\Temp" folder. > Delete all files and folders in it.
(If some files or folders can't be deleted, reboot and try again.)

Then:

Go here and download "Revo Uninstaller. (The freeware version, Portable version works too.)

Run "Revo Uninstaller" > EA app.

At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "Advance" > Browse.

If "Remaining registration content found" is displayed > Select All > Delete > Next

When "Remaining Data and Folders" is displayed > Select All > Delete.

Restart the PC

Download a new EA app setup exe from here. (Do it even if you already have the installer!)

Install EA app.

Run EA app as Administrator > Click the EA app shortcut on your desktop > Run as Administrator.

Test.