No MySims Kindgom Download from Cozy Bundle?

I have just been messaging someone on EA Help by alas no luck, so here I am.

I redeemed MySims Cozy Bundle yesterday & and I was very excited to get playing. I played MySims for about 2 hours before hoping to change to MySims Kingdom (my main reason for getting the game), and struggled to do so for a short while. My system only downloaded 'MySims' so I was expecting to be able to switch to MySims Kingdom in the same game/widget.

I went on a search, looking at several YouTube videos of gameplay, people streaming the Cozy Bundle on Twitch, and started to feel like I was losing my mind a little bit. Where can I play MySims Kingdom?! It was at this point I realised that MySims Kingdom should also have it's on widget on the system menu, and that, it was nowhere to be seen. Huh?

I went back to the e-shop and double checked I'm not missing anything - it says "purchased" and there's definitely nothing additional I can select to download MySims Kingdom.

I checked that my system is updated & that I have enough storage for the game - yes and yes.

I even deleted my save data & uninstalled the game from my console to start again - proceed to the e-shop and download the game. Once again only MySims is downloaded, no sign of MySims Kingdom. It's not that it's stuck downloading, it just doesn't show up on my menu page at all. I'm connected to a stable Internet connection so that's not the issue.

What do I do?!