Everytime I try to modify or upgrade a car or even change vanity items or neon it keeps saying purchased failed or nothing depending on the upgrade or change. Unequips whatever I picked. And can't customize anything anymore. I'm on xbox series x. I've already uninstalled and reinstalled the game twice. Nothing. Still can't change anything. Weirdly I can change my characters clothes. Someone help.
EA Staff (Retired)Hi Everyone,
I wanted to confirm if anyone is still running into getting the message "purchase failed" while playing NFS Unbound.
If so, please let us know the following:
Cheers!
Hi,
Have the Same Bug.
- PS5
- PSN: Gerumpelkrieger
- when I try to buy cars Screen freeze for 3 seconds and then it says "purchase failed"
- cant buy cars online since vol 3
- Bug is permanent
Platform: PC
PSN ID/Gamertag: Gatt0pazz0
Are you getting an error message? "Acquisto fallito" ( it's the italian for "Purchase failed") each time I try to buy something new for a specific car. If I install items that I already own, the setup reverts back just when I exit the customization menu.
Which modes does this happen in? Online
Does this happen to any other account on the device? I can't say, this the only device I play with
How long are you playing until this happens? 120+ hours
Are you playing from the device's internal storage or an external drive? Internal SSD
What type of network are you using? (Wired, Wireless, Hotspot) Wired
Is anything else happening? I have issues with player badge stickers (they don't show) and car wraps (sometimes only the right side of the selected car reverts to normal colour). Ea client can't remember my login (starting it from Steam client works fine)
Please share any steps you've tried to far to resolve the issue:
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag and an EA app Error ID
Same issue here.
EA Staff (Retired)EA Staff (Retired)Hey @Masterracer1998 @GattoPazz0
To check do you have a large collection of cars (online or offline) when this error started happening?
Also to check, do you get an other error message, or run into issues connecting to online lobbies?
Thanks!
I've got 32 cars in story mode garage, and 38 cars in online garage. Before the problem started I almost abandoned story mode. I don't think I have problems with online lobbies, apart that a few times happened to see a rival car teleporting. I have issues saving my badge after editing, and the stickers I use never show up. Another issue is that the wraps on the right side of two cars (those two always and only) don't show up.
Hi its happening to me
Im on xbox
Gamertag: MahanNmt8812
Yes i get a message saying "purchase failed"
Campaign and multiplayer
Im not sure this is my only account
Ive played for around 100 hours
Im playing on the internal storage
Im using a wireless network
Nothing else is happening
Ive tried logging out and logging back into the game selling those 0 value cars used to work but ive ran out of 0 value cars
Hi guys,
Recently got an Xbox S and been really enjoying it but since about 3 days ago I get a "Purchase Failed" message whenever I try to buy a new car. I've got about 52 cars currently, but on my PC account I had over 100 so the number of cars shouldn't be the problem I feel. I can buy parts/ new engines/ body kits and whatnot, its just new cars that I can't buy. On the PC I could use Steam to "verify" and repair my game, but I don't know if I can do something similar on Xbox. Any help would be greatly appreciated.
So I played through the single player a bit and now I can buy cars again.
Hey @EA_Illium,
I have around 100 cars in Story Mode and 59 cars in Online Mode.
I have no other error code, when playing online. Everythink else works fine.
I’m getting the purchased failed for new cars in both single player and multiplayer.
Yes in both single player and and multiplayer I’m unable to buy new cars this has been a problem since late in Vol.3 and it is now Vol.5 please for the love of all things good fix it!!!
I’m getting a purchase failed message whenever I try and buy a car, and an Error 9 message whenever I change a livery. The livery’s do not stay on vehicle
PS5
SkinwalkerBrah
Error message 9 for livery not message for failed purchase
online
no
internal storage
wireless
Hi, I have a question about the value 0 cars. I'd love to test it out, but you'll need a lot of credits (the Mc Laren F1 alone costs over 1 million) to get the cars back (assuming it works). Did you get them all back?
I come back to this game every now and then to see if the bug has been patched. each time it hasn't. Here's everything i can tell you:
This problem started for me a while back, I don't know the specific day. I was messing with modding the game using frosty mod manager, as everyone does. I did so successfully and from what I could see, without damaging the game. I didn't mess with any game files or mess with the game itself in a way that would harm it. Everything was working fine and was running smoothly when I was finished playing. Btw, I had successfully purchased vehicles while playing a modded version of the game. The next day I loaded the [vanilla] game back up and played for a bit before deciding to buy a new car, the bugatti. I went to purchase it and got a purchase failed message. After a few more attempts of trying to buy the bugatti, I kept getting the same message: "Purchase Failed" with the only option being "Yes." (as shown in other screenshots posted on this wall, and in one provided on this post). I tried buying the cheapest car, being the chevy c10 after failing to buy the bugatti. "Purchase Failed". I looked the internet for answers and could not find any. Now I just check back on the game every few weeks to months hoping it is fixed, and being dissapointed everytime. I do not play this game anymore and probably will continue to not do so until this game is fixed. Mind you, I have 22 cars in story and 9 in online. Let me know if you have any questions.
The only reason why this is happening because you have too many cars purchased inside your garage slots. It’s probably capped out in the game can’t registry it. That’s why the game keeps on crashing.
Platform: xbox
Gamertag: JoMas2005
Problem: Get a permanent error message saying 'purchased failed'
Which gamemode: Happens online and in story mode
Happens on other plateform?: Dosent happen on other account, just me and it happens on other platforms
How long: I have been playing since vol 9 came out
Storage: Playing on internal storage
Connexion type: Connexion is wireless
my only response to that would be that the amount of cars owned by the above stated complaints have different amounts among them, so it couldnt be a hard cap in came.
