Forum Discussion

Maesuhnn's avatar
Maesuhnn
Rising Novice
4 days ago

ERROR CODES GALORE - CANT PLAY NHL 25

This is getting beyond frustrating. I paid extra for early access to NHL 25 so I could actually enjoy the game early and get a head start, and yet here I am, completely unable to play anything. Meanwhile, everyone else is out there upgrading their teams and enjoying the early access events, and I’m stuck, missing out on everything.

To make things worse, we’ve heard NOTHING from EA. No patch, no fix, no acknowledgment, and definitely no compensation. We deserve something for this disaster. I paid to get ahead, and now I’m being punished for it.

I can’t play any online modes—HUT, World of Chel, Online VS, Nothing. The only thing that works is Franchise mode, and even that crashed right after my draft, so I lost all my progress. Here are the error codes I keep getting:

Error Code #1: 4A7FC65FB403505-0000000000009999-8303560777938C5B
Error Code #2: 74A7FC65FB4D3505-0000000000009999-CB30C4E59F25B609

My PSN ID is Masaitl-19, and I’ve been able to play on XBOX just fine with the same EA account. This is clearly an EA Sports issue. Why is it working on one system and not the other?

EA, where’s the communication? Where’s the fix? I paid for early access and can’t even play. It’s ridiculous, and it needs to be sorted out ASAP. 

  • Maesuhnn's avatar
    Maesuhnn
    Rising Novice

    And yes, before anyone asks, I’ve tried everything:

    • I’ve power-cycled my system a million times.
    • Power-cycled my router.
    • Uninstalled and reinstalled the game.
    • Booted my PS5 in safe mode to clear the cache.
    • Cleared console storage and even changed DNS settings.

    Literally everything, and still nothing works.

    EA, what do I do now? Where’s the fix? I paid for early access and can’t even play.

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager

      Hi there. Did you start getting this error after first entering HUT and opening your starter, pre-order or daily pack?

      • Masaitl's avatar
        Masaitl
        Newcomer

        I started getting this error as soon as I tried searching for a rivals game or readying up for a squad battles game or entering the dressing room in chel. or trying to ready up on chel. I didn’t get preorder packs on ps5.