Forum Discussion

1stcall's avatar
1stcall
Seasoned Newcomer
2 months ago

WildCard Rewards - Dissapeared

So I finished up the WC event points and Shifted Durzi & Lundell to my collection then headed on over to the exchange to put it all in my pack and my cards didn't go in.  I figured oh, I must have forgot to move them.  

They are not in my mailbox, Not in my trade pile, I still have my 84 WC Player, but my two 80's I worked on getting are Gonzo.

Anyone have any idea why this occured?  I did read a blurb where if you didn't complete a set, and tried to add everything (and came up short).  The players would come out of your collection and dissapear?

That might have happened since my 84 Was in my active lineup and wouldn't be available to be pulled out.

Any thoughts?

  • 1stcall's avatar
    1stcall
    Seasoned Newcomer

    This resolved itself about 6 hours later.  Thx Dev's for figuring this out!

     

  • I am having this same issue. I only got 1 of my players from wild card rewards. Tryed relogging didn’t help. Hopefully it fixes self soon

  • pettin's avatar
    pettin
    Rising Newcomer

    I have the same issue as well, none of the contents of the packs i've opened from there (not 100% about packs from objectives either) exist anywhere. However i remember drawing a 82 overall Patrick Kane (that doesn't exist now) but looking in My Collection i can see that card is not greyed out, but i don't have it.

    • pettin's avatar
      pettin
      Rising Newcomer

      Sorted itself for me now, i guess waiting is the key here..

  • I have the same bug. Yesterday, i tried to put lundell and durzi in the set but I could not find them with all the auto fill options, and in my collection. I tried quitting and reopen the game but the problem was still there. I figured that the players would show up if I tried to put them in my lineup From the edit lineup menu.  So i inserted them in my lineup, saved, and I removed them from my lineup. I went back in the sets and could not find them. I started to mess around with the filters and pressed the X button reset the filters, I finally managed to find lundell when I switched from center to all forward back center in the filter or something like that. So I did this trick for all 3 players and I managed to do the set and went into my inbox and put them im my collection. However, I had a lot of trouble again when I tried to add them in my lineup. I could not find them even after login off and login back into hut. Again, I managed to add them by messing around with the filters  somehow. So i saved my lineup and I went to sleep. I woke up this morning, my lundell, curzy, johnson and my guhle are no longer in my lineup. Their spot in my lineup is now empty. I can no longer find curzi, lundell and johnson anywhere now. I still do have my guhle, but I can’t put him in my lineup.  I add him, press the  B button, i Hit save but if I go back in my lineup, the slot is empty. So I cannot even use my guhle that I have in my collection. This clearly a bug. I could send you a video to show you what’s happening. Please fix this as soon as possible. Since I can’t even use my guhle, my team is worse now than before attempting to do the sets. I now have a big hole in my defense. Im so disappointed.   :( Please pass this message to the dev. Thank you !

  • After multiple reboot, the problem has been solved. I now have all 4 wildcard player, and I can add them in my lineup. Thank you ! :)

  • Yeah, im having a similar issue, ive got the Wildcard Pts done, got the Durzi and Lundell cards in my collection, but they dont appear when I go to put them in my lineup or to try to complete the set.

  • The player items are in my collection,  but I can't use them when trying to complete the wildcard early access set

  • Dirtshark's avatar
    Dirtshark
    Rising Newcomer

    Have the same issue, completed the set, but didnt get any rewards, also player cards needed for completing set is gone now. Contacted EA Help, none of them could help me, its 24h already since i completed the set, but no rewards yet, so annoying... I think it`s connected with EA trial, I have bought full game, but previous i played trial. Completed set on full game, but i think EA has a bug syncing these two versions of game and players are loosing rewards and player cards. EA FIX THIS!!!!

  • Not receiving any of the last 2 weeks rewards on wildcards ,i maxed out both weeks and nothing ,wtf??