Missing Champs Collectibles from Nov 19-23
Hi there, I reached out to the EA help line a few times about not being able to collect the previous weeks champs rewards. I never got the prompt to claim and the advisors there kept telling me to w...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerAre you saying when you view completed seasons, none of them say there are rewards to collect?
I don’t think you can view completed seasons this year, this was the first champs run for season 2 and when I logged on Friday it just let me plays games straight away and nothing was there to claim. I have played champs every weekend so far and this is the first and only time this has happened. Can someone look into it deeper?
- EA_Aljo
Sorry about that. There will be a Collect Rewards button in the lower right of the HUT Champs screen before the next season starts.
Yes I am aware, but for the last one it never prompted me to claim any rewards. It just went straight into the new season with nothing to claim, there was nothing to claim and I am missing those collectibles. Reaching out now as I know they expire if not claimed by a certain time, so seeing if someone can actually dig into my account and see why the prompt didn’t show for the last champs run
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- EA_Aljo4 months ago