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Nysta8's avatar
3 years ago
Solved

Sims 4 won't start, it just opens Epic Games (Mac)

Hello,

So I've been searching around a bit and already tried several things, but here's the gist of it:

-I just recently installed Sims 4 on my Macbook via Origin

-No mods or anything, just the base game

-When pressing start, it opens up the Epic Games Launcher

-Sims 4 in Epic Games does not support Macbooks

-Nothing more happens

Things I found correlating to this issue:

-When you have Sims 4 added to your Epic Games account, it won't be possible to launch it again via Origin (some old post)

I have hence created a new Epic Games account as well, so that is empty of any games.

Sadly, that did not fix anything either. All that happens when I launch the Sims 4 is that I have to sign in to Origin, then Epic Games and then nothing happens.

Help would be appreciated. Thanks.

Here's the log if I open it up via the Unix Executable File within the Sims 4 Package (note that it also simply goes to Origin, then Epic Games, then nothing):


Last login: Thu Mar  9 22:44:28 on ttys000

/Users/Nysta8/Applications/The\ Sims\ 4.app/Contents/MacOS/The\ Sims\ 4 ; exit;

 

The default interactive shell is now zsh.

To update your account to use zsh, please run `chsh -s /bin/zsh`.

For more details, please visit https://support.apple.com/kb/HT208050.

Nysta8s-MBP-2:~ Nysta8$ /Users/Nysta8/Applications/The\ Sims\ 4.app/Contents/MacOS/The\ Sims\ 4 ; exit;

cp: logReader.html: No such file or directory

logout

 

Saving session...

...copying shared history...

...saving history...truncating history files...

...completed.

 

[Process completed]

  • @Nysta8  Can you remove Sims 4 from your Epic account?  Now that you've claimed it, the Epic version of Sims 4 is likely overriding your previous copy, and the only ways around that would be to remove the Epic version or unlink your accounts.

36 Replies

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  • ive redownloaded origin 3 times, I have redownloaded the sims 4 multiple times yet in the end, this window always pops up when I try to launch it after the download. the sims 4 app shows in applications and all but I can't open it at all. I have also downloaded some packs so maybe that could be the issue? I don't know. if anyone knows how to fix this or give me a step by step tutorial how to download the sims 4 I'd be really grateful 🙏

  • I tried to play the sims but I keep getting this error telling me “epic games launcher can’t be opened” which I don’t even use that and it wasn’t saying that earlier. I use origin to play the sims since I’m on Mac and I’ve tried repairing the game, making sure origin and my computer is on the latest update, and signing in and out the account. Idk what else to do now Please help me

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    2 years ago
    @idontknowman00

    There is no Mac version of Sims 4 available through Epic. You need to unlink your Epic account. See the solution on page 1 of this thread.