Forum Discussion
6 Replies
- COYOET3RD13 minutes agoNewcomer
Thank you very much for looking into it.
- Ev1ilPenguin2 hours agoSeasoned Newcomer
Will my DxDiag file help solving this GW1 launch issue with Origin/EA Launcher
- EA_Cath2 hours ago
Community Manager
We've seen the reports and are working on letting the teams know!
- MakarPOL4 hours agoNew Rookie
Even if he launches the game, he won't be able to play multiplayer. All game sessions remain unplayable due to hackers taking over and controlling EA's servers!
- Ev1ilPenguin4 hours agoSeasoned Newcomer
thanks for your response, this unfortunately didn't fix my PVZ GW 1 from launching.
I've done the following:
Cleared the cache of the appAdded all necessary files to my antivirus
Updated windows and my GPU drivers
Repaired the game file
Uninstalled and reinstalled the game and EA software
And it still doesn't work unfortunately.
- EA_Cath4 hours ago
Community Manager
Hey Ev1ilPenguin , we've seen the posts about the Garden Warfare 2 issues and we're waiting on more info from the teams.
Regarding this issue, here are some steps you can try to see if that helps:
- Clear the EA app's cache by clicking on the three dashes in the far-left corner > Help > App Recovery > Clear cache
-
Try adding EA app as an exclusion to Windows Security by adding the following files to the exclusion:
-
EADesktop.exe, EALauncher.exe & EABackgroundService.exe in C:\Program Files\Electronic Arts\EA Desktop\EA Desktop
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- Update your graphic drivers, as some users have fixed this issue by upgrading their old drivers
- There are a few more steps listed here if that helps (the thread is for The Sims 4, but there are still steps that can be useful):