Games Not Loading - Website Won't Work

milegracewHk​  Hello! I moved your new posting here so you can view some new steps and further guidance. 

anon136647​ and jacqpk​ and other readers, kindly take a moment to view the help guides:

Support from Manufacturers:

• Chrome Loading Issues → Fix connection and loading errors in Chrome - Computer - Google Chrome Help
• Firefox Loading Issues → Firefox can't load websites, but other browsers can | Firefox Help
• Microsoft Edge → What to do if Microsoft Edge isn't working | Microsoft Support
• Safari → If Safari doesn't work as expected on Mac - Apple Support

EA Pogo Forums Troubleshooting Guides:

• Pogo Troubleshooting Guide: Apple Devices
• Pogo Game Loading: Troubleshooting Guide for PC and Laptop Users
• Pogo Game Loading: Troubleshooting Guide for Tablets and Phones

Graphics & Display

• Pogo Graphics Guide - Windows Users
• A Pogo Player's Network Guide

Pogo Error Messages:

• Pogo Error & Icon Guide: What They Mean and How to Fix Them
• "A Problem Repeatedly Occurred" on Apple Devices

Still Having Issues?

If the troubleshooting steps do not resolve the issue, please contact EA Help directly. Additionally, you can refer to the How to Report A Problem Guide and submit your details in this posting.

EA Help, FREE private assistance → Pogo – Official EA Help support

Report A Problem in EA Pogo Forums → How to Report a Problem on Pogo - Complete Guide

If you have any further questions or need any further help, please do not hesitate to reach out again. Together with other players and our EA Community Managers, we'll be happy to offer you more support. 

💛 A Friendly Note: If you've worked through every step, reported the issue here and through EA Help and the game(s) or website still won't load, the cause may not be a configuration issue at all. It may simply be that your device's operating system and browser have aged past what today's technology expects or there may be deeper device issues.

When an operating system stops receiving updates, as Windows 10 did in October 2025, and as older Macs, older tablets, and older phones eventually do, their browsers and software eventually become outdated as well. At that point, modern games and websites may no longer have the support they need to run properly, and troubleshooting alone cannot resolve this. This isn’t something you did wrong, it’s simply how technology evolves over time for all of us.