We actually do have the names of the bot accounts that are running the cheat/script. Sometimes you might see a bot continue to board a transport, breaking the timer (like here: https://i.imgur.com/COvLyKn.jpg). Take a screenshot at that point to record the exact nickname. Reporting without a name won't be very effective.
Yeah, you can use two reporting methods:
EA forums: https://help.ea.com/en/help-tools/report-a-player/
EA app (which is somewhat faster/easier): https://help.ea.com/en/articles/security-and-rules/report-players/
