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Dansq2's avatar
Dansq2
Rising Newcomer
2 months ago

Unable to claim rewards- Not receiving crates (Xbox)

So, I recently had my accounts cleaned up as I had an old Xbox account improperly linked to my EA account. Once I properly linked my gamertag, I ended up losing all of my progress. Once I came to ter...
bug
discussion
pc
playstation
technical issues
xbox
DarthFDG's avatar
DarthFDG
Hero+
2 months ago

It sounds like the account cleanup may have not gone quite as well as you'd like. I suggest contacting whoever you worked with on the account cleanup.

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