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TroutyMate's avatar
8 years ago

Can Not Make A New Account

I understand this issue is known, but after looking through posts and such, there is no fix and it may not receive a fix for some time.. It's been known for a over a week. 

I am not new to SWTOR. I tried making a new account, as I can not access my old account. It is asking for a "one time password" (one time my *), which is being sent to the email linked to the account.. Which I no longer have access to. I have sent emails to support, and I get no reply. I've spent a great deal of money on that account. But I can get over that, what I want is to be able to log into AN account, just so I can at least start the updates.. 

The issue with account creation is I (and everybody else) am getting a "The CAPTCHA value could not be validated" error. Don't tell me I need to clear my cache and cookies, and try a different browser. I have tried EVERYTHING. I have tried on my PC (Windows 10, Chrome, Firefox, IE), my iPhone 5 (Safari), an old Android phone of mine. I've tried on my old Laptop (Windows 7, Firefox).

If there is a fix for this, or a way to get into my old account without the need of bloody passwords.. Please, let me know!!! I can't call up the call centres, I am Australian, and it will cost me insane money to call overseas and be put on hold for 45 minutes to have some Indian fella' ask me if I have tried "turning it off, and back on?". 

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