cant subscribe

@Tarianos 

Support said the account is fine, they also see lots of failed purchase attempts tho. seems the system has locked you out for at least 24 hours.

can try gametime card or via steam 

@ImmortalFlammel 

Support see no issue with the account 

Does it persist with incognito mode in chrome or deleting the web browser cache and cookies ?

Steam purchase is an option too , just be sure the accounts are linked prior to purchase

Same Issue

Rascaljamie

Thanks for the Quick reply, 

I've cleared all browser data and attempted in incognito mode and the error still persists. I can try purchasing through steam but I also can't redeem codes on the site. 

@ImmortalFlammel 

have flagged, i would say they will send your account to studio for fixing now, and that may take some time

steam purchase will work i have been told (provided the accounts are linked first)

edit - support have asked if you can call them when the lines open

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

@rascaljamie1 

Support are placing the 7 purchases you have into the refund queue as they are still open and need to close to refund, so they will process back

support seem to think your account is good now and future purchases will work as intended

Hey I'm having trouble as well My account DylanbezzNGNL was connected on steam and i have had a subscription on there for a while and my most recent renewal went through on steam on 6th May but I haven't got it the subscription anymore when I log on through steam even tried paying for 60 days game time to see if that worked but I still have preferred status and I'm not subscribed any chance any one can help? 

Thanks! 

@dylanbezz01 

Email per the steam sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message

can check the account and that the email is there when support come online in about 10 hrs

I had Problems with subscribing this morning because swtor didnt accept my paypal for some reason. After subscribing with a different paypal it worked but i didnt get my subscribiton yet. I waited some time but nothing happened.
My swtor name is :"MoonlightD"