Forum Discussion
193 Replies
Thanks for the quick reply! I shall be patient then 🙂
- proxos6665 years agoHero+
If it still is an issue after the 72 hrs, post back and i can check again for you , or call support when the lines are openhope that helps
Hello! I'm having the same problem, bought 1050 CC (two times) from Steam with a gift card, got email confirmation but I didn't get them in-game. Thanks for any help!
Server: Star Forge
Display Name: Talysias- proxos6665 years agoHero+
Will check the email is there when support are online for the day
- proxos6665 years agoHero+
Support said they cant see an email from you , has one been sent from the email on the swtor account ?
- @proxos666 Yes, I did send one following the instructions. Now I know this is not the appropriate thread to ask this but for some reason I can't log in to swtor. My security key seems to not be recognized although it was working fine yesterday. Is this something related to problem or is it that my account is no longer safe? Thanks for any help!
- proxos6665 years agoHero+
Check the time on the device is correct , the key relies on having the correct time
Support also left me message saying the screenshots were too cropped to verify the purchase , i gather they emailed you to resend new screenshots ?
- proxos6665 years agoHero+
you should be all sorted now
Hello Proxos666
I bought some cartel coins a couple of days ago, 450 of them which I know isn't a lot but I never buy things for online games. However, I was having so much fun with this game and I already had 160 coins from playing I wanted to unlock a new species. Sadly I didn't receive a confirmation email and the payment has been taken out of my bank account. I bought them through the website, I am not a subscriber, and my username is imtheselected.
If you could help me that would be amazing thank you.- proxos6665 years agoHero+
support checked the swtor account imtheselected and they see nothing on the billing side , maybe purchased on a different account ? best to call swtor support when the lines open so they can search for the purchase if need be