Free char and tokens 60 from CM still buged.
Tokens 60 and Free Char level to 60 doesn't works. They start at fleet at lvl 1.
Delete and create again the character doesn't fix it for me.
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14 Replies
Bought a Level 60 character token today and redeemed it. Didn't even give me the option to create a new level 60 character. Submitted a bug report, but I am wary.
I have the exact same issue. I have only been waiting 2 days though with an open ticket. Hopefully they will get round to sort this out soon.
This ticket system is terrible. SO many people are having this problem and the only way to contact them is through a ticket system that is so slow that some people have been waiting weeks.
From the Dev Tracker:
Hey folks,
We wanted to get some information out about the issue you are experiencing. First off, there is a bug that can occur when you make a level 60 character, it instead creates it as a level 1 and places you on the fleet. Without going too technical, basically the game is moving faster than your account is, which is creating the issue. Here are a few important notes to be aware of:- Go slow – When going through the character creation process take your time, watch the Sacrifice trailer that starts your level 60 character. This can give time for your account to recognize the start at 60 character and to potentially avoid the level 1 issue.
- If you end up in the game as a level 1 when using a token, you can delete that character to have the token returned to you. After you have deleted the character, give it some time, you will see that token restored. At this point you can try to create a level 60, but once again please take your time.
With a lot of level 60s being made, there is an element of a bottleneck occurring. But do not worry, even if you experience the bug, the start at level 60 token is in no way lost. It may take some time to be restored but it will happen. Know that if you continue to make / delete characters without waiting for your account to catch up, you can exacerbate the issue.
We are working to correct this as soon as possible, but the information above can work to potentially avoid it, or work around it. Thanks everyone.
-ericThe problem is I did this. I deleted my first level 1. Went slow on the creation, watched all the cut scenes and then yet again I started as level1. But this time my token was used up so I can't try it a 3rd time.
- Reading other questions about the same problem I realized that some people has this issue with 22 chars in the server.
So I deleted one low level char (lvl 3) and with 21 chars the free char 60 it worked without problems.
I tryed also with tokens 60 and it worked again having already 22 chars.
To other people: some guild mates with this problem has just tryed one and another time until it worked.
Seems that is a random bug.
Fixed atm for me. Weird. I am still waiting to sort mine. Since I followed the FAQ post in this thread and deleted my level1 but I didn't get the token back so I am in a worse situation than before...
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