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Asryphus's avatar
Asryphus
Seasoned Newcomer
4 months ago

Game gets stuck in loading screen upon launching

Hello,

I haven't played SWTOR in some time and recently tried playing again. I updated my game and clicked launch however my game is stuck at a continuous loading screen and I cannot reach server/character select. I've done most, if not all, of the troubleshooting tips I could find including downloading DX9, downloading the Microsoft visual c++ redistributable, uninstalling and reinstalling the launcher itself and on Steam. Updated graphics drivers and even set my graphics to the lowest settings possible through nvidia geforce in hopes of getting the game to load to the server selection screen. I'm currently at a loss on how to fix this or what to do next

6 Replies

  • Asryphus's avatar
    Asryphus
    Seasoned Newcomer
    4 months ago

    Hello,

    I have tried everything on that guide but nothing has seemed to work. Clean boot, updating the ini file. I talked to support on the phone and sent off my dxdiag as well as everything else they've asked for

  • Asryphus's avatar
    Asryphus
    Seasoned Newcomer
    4 months ago

    I'm not sure what I did but I was able to select one of my characters and play today

  • proxos666's avatar
    proxos666
    Hero+
    4 months ago

    The only thing i think of is that the laptop has tried to use the radeon video card to launch, the driver used by the radeon video is from 2020 and will likely be problematic, i think a new driver is at this link for the CPU you have

    there is a hotfix driver available for nvidia at present too at this link 

    There also appears to be an issue with the component store 
    P2: wcp\componentstore\storelayout.cpp

    Open a command prompt as administartor and run the system file checker

    sfc /scannow 

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