Legacy Account Age Verification Failure
I’ve been extremely frustrated and disappointed since last Thursday, when the new age verification brazilian law was implemented in SWTOR. From that moment on, I have been unable to access the game —...
Forum Discussion
EA_mplsnow
Community Manager
Community ManagerHey 66vq1lmm2y6b,
Thanks for taking the time to explain the situation. While we encourage you to call us through our phone lines for more immediate support, feel free to email the Star Wars: The Old Republic support team at support@swtor.com instead.
You'll want to contact support to reactivate that old EA account and change the email associated with it to one you have access to. Let us know how it goes, thanks!
I’m unable to make a phone call to receive support, and I already sent an email to the address you recommended, but they told me that support can only be provided via phone.
Am I really going to lose my SWTOR account because of this? I have no way to make that call — I’m Brazilian, I speak Portuguese, and I don’t speak English. I simply cannot call.
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