Re: Getting an error message when trying to renew my subscription

MissImmortalx

@MissImmortalXD 

i have flagged to check the account for issues with swtor support, response will be in about 10 hrs when support are online for the day 

Thank you, I appreciate it.

@proxos666 Because you flagged it, is that why I can't sign into my account?

@MissImmortalXD 

no nothing to do with login

@proxos666 

Oh, well I suddenly can't log into my account now. Says display name, password or security code (which I dont have) is incorrect. First time this has happened.

@MissImmortalXD 

if you are unable to resolve the login issue , you are best calling swtor support when the lines are open, they can resolve any account issue at the same time too 

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

@MissImmortalXD 

support said there is no account issue, on their side it appears as payment issue with the card used, they suggest see if your bank can see any issue