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XenithNZ's avatar
XenithNZ
New Rookie
30 days ago
Solved

Still cannot log into the game - “hangs” on the loading screen.

Hi guys,  I raised a ticket earlier after being concerned about my account security. I still cannot log into my account to check it, so would appreciate it if someone could please check my account i...
bug
discussion
pc
  • proxos666's avatar
    proxos666
    29 days ago

    Yes 

    Check your mobile plan in case, here in Australia for example a lot of our mobile plans include free calls to US and UK etc

proxos666's avatar
proxos666
Hero+
29 days ago

If there is a block on the account due to being compromised, email response should of been for you to call swtor support when the lines are open, as you will need to verify the account is yours to regain access

XenithNZ's avatar
XenithNZ
New Rookie
29 days ago

That was the reply for anyone living in the listed countries, which I don't. Does this mean I have to pay for a call to the US or the UK to get assistance with this issue even though I don't live in either country?

  • proxos666's avatar
    proxos666
    Hero+
    29 days ago

    Yes 

    Check your mobile plan in case, here in Australia for example a lot of our mobile plans include free calls to US and UK etc

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