Bought a subscription on Steam, but its not activated in game.Accounts linked, send an email at SWTOR support but there was no answer (Email is send from adress used with my SWTOR account). SWTOR username is JtRJdenCan someone help?

@JtR_Jden Gametime has been added , you should be all sorted now

Swtor STEAM subscription not working

matheney2k
4 years ago
Same here, just bought a sub through Steam, but it won't activate at all.
Username: Matheney
proxos666
Hero+
4 years ago
@matheney2k @JtR_Jden

be sure to email per the sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
JtR_Jden
4 years ago
Did exactly that about two or three days ago. Got no answer from them so far
proxos666
Hero+
4 years ago
@JtR_Jden

Support cant find an email from you (not sure why) , check the attachments are under 4mb and try resending , let me know when done and can check again
JtR_Jden
4 years ago
Just checked , weight is under 4 mb and send a new one exactly the same as last one
proxos666
Hero+
4 years ago
@matheney2k

Support confirmed your email is in the queue for an agent
proxos666
Hero+
4 years ago
@JtR_Jden

will check in 10 min to give it time to get there if it is going too
JtR_Jden
4 years ago
Is it trough? I can try sending it from other email address (but then it will be not the one that SWTOR account bound to)
proxos666
Hero+
4 years ago
@JtR_Jden

Support should be emailing you some instructions shortly, let me know if you dont have them after say 30 minutes

Edit: Let me know when you are done and can chase up
JtR_Jden
4 years ago
I got the letter and followed all of the instructions in it.