Increased prices in germany

They increased the prices in game last month in the middle of the conquest. The conquest pass switched from 29.99€ to 35.99€, Hyperdrive from 99.99 to 119.99€ and all other prices have been increased by 20% as well. Webstore has the same prices, no google user should use the webstore as you don't get google points but you've to pay the same amount as ingame. In current Youtube Videos it seems that the USD prices ingame didn't change. The Webstore shows the same prices everyday in EUR that shows they don't care about the exchange rate, they just want more money, in a time when the game doesn't really work since approx 2 months that is just gross.

"sepulcum;c-2390287" wrote:
They increased the prices in game last month in the middle of the conquest. The conquest pass switched from 29.99€ to 35.99€, Hyperdrive from 99.99 to 119.99€ and all other prices have been increased by 20% as well. Webstore has the same prices, no google user should use the webstore as you don't get google points but you've to pay the same amount as ingame. In current Youtube Videos it seems that the USD prices ingame didn't change. The Webstore shows the same prices everyday in EUR that shows they don't care about the exchange rate, they just want more money, in a time when the game doesn't really work since approx 2 months that is just gross.

CG only set the in game prices in USD they have no say in any other pricing. All the international currency costs are done by Google/Apple.

The Euro prices went up because of Google & Apple, not CG.

Damn you're everywhere. Ok google and apple are bad. But I don't think that one of them has any influence on the webstore, am I right? That means they could lower the prices in their own store or not? Or at least show USD prices and let me pay in USD.

"sepulcum;c-2390290" wrote:
**** you're everywhere. Ok google and apple are bad. But I don't think that one of them has any influence on the webstore, am I right? That means they could lower the prices in their own store or not? Or at least show USD prices and let me pay in USD.

Yeah the Webstore is all CG as far as I'm aware.

I am no lawyer but I assume that webstore prices have to be aligned with other platform storefront (google play/app store), google allows other storefront to be installed on their operating system like the storefront from Samsung (and others...), I am not so sure for Apple.
Fornite has been banned from their storefront since Epic Games was not using Google/Apple storefront for Fornite micro-transaction.
If EA/CG cut their prices on their webstore everyone would buy on their webstore and the in-game store using the OS storefront would be pointless and then SWGOH would be banned from google play/app store.
The only way I think for EA/CG to cut their price is with a new strorefront developped by EA (like Origin but for mobile).

Today the exchange rate is 1:1, in the last years Dollar was always weaker than Euro. All the years they used 1:1 That means we had always to pay more. Now we had a few days were the Euro was slightly weaker than the USD they changed the exchange rate. In the EU you just have to pay 20% more than in USD. I understand that ingame the rate is set by google/apple. But at least in the webstore they could use a realitic exchange rate. Or just let is pay in USD.

"wharp;c-2390544" wrote:

"sepulcum;c-2390423" wrote:
Today the exchange rate is 1:1, in the last years Dollar was always weaker than Euro. All the years they used 1:1 That means we had always to pay more. Now we had a few days were the Euro was slightly weaker than the USD they changed the exchange rate. In the EU you just have to pay 20% more than in USD. I understand that ingame the rate is set by google/apple. But at least in the webstore they could use a realitic exchange rate. Or just let is pay in USD.

It will be inconvenient for international companies (outside of finance companies) to sell products at the current exchange rate.They would rather have a fixed price then perform the change when the exchange rate is more advantageous for them.
It will be annoying for everyone to buy a product where its price could change anytime, nowadays almost everything is imported/exported, would you mind buying your coffe (yeah coffee grain is imported) or any drinks at the current exchange rate?
And it is not just germany: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/259331/raise-of-ingame-prices

I get your argument, but there are several mistakes. Most products have fixed prices, there is the exchange rate calculated, but we all know products with changing prices like fuel(3 or 4 different prices per day are normal) . The problem with that is that the exchange rate of the buying date of the endclient doesn't matter. The exchange rate of the buying date for the trader is always part of the calculation. Trader buys things on a particular day and can calculate their prices. Most goods in the world are shipped and part of those prices is always a currency ajustment factor(CAF, you can google this). My point is that this new exchange rate goes totally nuts. 1:1,20 are just 20% more profit. After years of profit due to a weak dollar. For CG/EA it is even more, because they avoid the costs for apple/google. And it is even worse in competitive game. An whale in USA needs 20% less than a whale in the USA( as the dollar rate drops again this discrepancy will geting even bigger)

"sepulcum;c-2390551" wrote:

"wharp;c-2390544" wrote:

"sepulcum;c-2390423" wrote:
Today the exchange rate is 1:1, in the last years Dollar was always weaker than Euro. All the years they used 1:1 That means we had always to pay more. Now we had a few days were the Euro was slightly weaker than the USD they changed the exchange rate. In the EU you just have to pay 20% more than in USD. I understand that ingame the rate is set by google/apple. But at least in the webstore they could use a realitic exchange rate. Or just let is pay in USD.

It will be inconvenient for international companies (outside of finance companies) to sell products at the current exchange rate.They would rather have a fixed price then perform the change when the exchange rate is more advantageous for them.
It will be annoying for everyone to buy a product where its price could change anytime, nowadays almost everything is imported/exported, would you mind buying your coffe (yeah coffee grain is imported) or any drinks at the current exchange rate?
And it is not just germany: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/259331/raise-of-ingame-prices

I get your argument, but there are several mistakes. Most products have fixed prices, there is the exchange rate calculated, but we all know products with changing prices like fuel(3 or 4 different prices per day are normal) . The problem with that is that the exchange rate of the buying date of the endclient doesn't matter. The exchange rate of the buying date for the trader is always part of the calculation. Trader buys things on a particular day and can calculate their prices. Most goods in the world are shipped and part of those prices is always a currency ajustment factor(CAF, you can google this). My point is that this new exchange rate goes totally nuts. 1:1,20 are just 20% more profit. After years of profit due to a weak dollar. For CG/EA it is even more, because they avoid the costs for apple/google. And it is even worse in competitive game. An whale in USA needs 20% less than a whale in the USA( as the dollar rate drops again this discrepancy will geting even bigger)

I agree, this increase is even dumber for in-game currency since it is neither fiat money or cryptocurrency, it is created from nothing, cost nothing (or nearly nothing) to be created, is limitless and only usable in this game.
I can understand inflation on real product/service, but inflation on digital content is stupid.

"wharp;c-2390562" wrote:

"sepulcum;c-2390551" wrote:

"wharp;c-2390544" wrote:

"sepulcum;c-2390423" wrote:
Today the exchange rate is 1:1, in the last years Dollar was always weaker than Euro. All the years they used 1:1 That means we had always to pay more. Now we had a few days were the Euro was slightly weaker than the USD they changed the exchange rate. In the EU you just have to pay 20% more than in USD. I understand that ingame the rate is set by google/apple. But at least in the webstore they could use a realitic exchange rate. Or just let is pay in USD.

It will be inconvenient for international companies (outside of finance companies) to sell products at the current exchange rate.They would rather have a fixed price then perform the change when the exchange rate is more advantageous for them.
It will be annoying for everyone to buy a product where its price could change anytime, nowadays almost everything is imported/exported, would you mind buying your coffe (yeah coffee grain is imported) or any drinks at the current exchange rate?
And it is not just germany: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/259331/raise-of-ingame-prices

I get your argument, but there are several mistakes. Most products have fixed prices, there is the exchange rate calculated, but we all know products with changing prices like fuel(3 or 4 different prices per day are normal) . The problem with that is that the exchange rate of the buying date of the endclient doesn't matter. The exchange rate of the buying date for the trader is always part of the calculation. Trader buys things on a particular day and can calculate their prices. Most goods in the world are shipped and part of those prices is always a currency ajustment factor(CAF, you can google this). My point is that this new exchange rate goes totally nuts. 1:1,20 are just 20% more profit. After years of profit due to a weak dollar. For CG/EA it is even more, because they avoid the costs for apple/google. And it is even worse in competitive game. An whale in USA needs 20% less than a whale in the USA( as the dollar rate drops again this discrepancy will geting even bigger)

I agree, this increase is even dumber for in-game currency since it is neither fiat money or cryptocurrency, it is created from nothing, cost nothing (or nearly nothing) to be created, is limitless and only usable in this game.
I can understand inflation on real product/service, but inflation on digital content is stupid.

If it was inflation in the game it would be ok. There are real costs behind this. Energy for servers, employees etc. But this change has only and impact on europe (perhabs there are equal stupid changes in other countries) I totally understand that the main fault is by apple/google. But I'm pretty sure that EA/CG/ Disney are big enough to argue with google/apple, if they would care about the players....

Depends on which store right? If it's Apple or Google, that's not CG. If it's the new web store, that might be different if you use Euros since they're about equal today on the exchange rate.