@EA_Jesse
Please hear us out, the Majority of the community has not been asking for new content as much as fix's to the existing content. Let me name a few examples
Teebo (broken from day 1)
Boba Fett's pitiful kit (All the Scoundrel's really,but Boba is an Icon, he deserves better)
Anikin (which you have done something about)
Synergy and Classifications (Humans? If there's no synergy, why even list it? Scoundrel's don't work with anybody even though they work for whoever is paying them)
GW (I personally have t been having a problem but many have)
Credit Crunch ( we're constantly lied to about there being more credits coming)
Raid Gear Grind (as if 11 level's of gear was 't enough of a wall, how about pick A wall (singular,1) not multiple layers of walls with mods, credits, gear, etc... I'm ok with increasing the level cap to 100. I've played game where the cap was 150-200!)
R N G (nuff said)
I my line of work, I have to fix everything, and as the manager, I have to delegate. I know there are enough people to go around to have some people working on the lingering bugs and problems while still having some working on new content. And it's easy to shift some manpower from one area to the other. Maybe change up things and take a few from group A and a few from group B and make the new group C an In-House beta test team that uses the same kind of teams that NORMALplayers will have(not max everything), then give it a good shake down before releasing it to us. We're ok with doing final Beta and giving you feedback.
Not saying that the game shouldn't be challenging, but it relies TOO much on terrible RNG and not enough stratgey (the rebels didn't destroy the Death Star with RNG, there was quite a bit of strategy involved, and Luke had the force(RNG) to help him). There needs to be a better balance found between the two. I'd hoped mods would somewhat alleviate that, but alas, NO! It has only amplified and exaggerated the situation to the extent of driving the players (customers) AWAY. I'm no whale, somewhere between guppy and dolphin maybe... I don't want to be driven away, but the state of the game is about to.
Please, roll it back temporarily, PLEASE! FIX the EXISTING problems that have been repeatedly pointed out. Keep a few people working on new content for a later date, that'll allow for better testing and less glitchy/buggy update's resulting in less complaining when it drops cause you'll have found most of them.