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AGingerCreeper's avatar
AGingerCreeper
Rising Rookie
9 months ago

Support waiting times

Sorry if this has been asked before I'm just wondering on a rough ETA on how long it will take to get a response to an in game ticket?

 

2 Replies

  • It can take a few days for a reply and each time they reply to you it will take a few days to get another response. It's very fustraiting to go through that process. Sometimes it seems a robot is asking you questions because the replays don't make sense or feel like they're wasting time on purpose. 

    My suggestion is to let it go if it's not actually money loss related.

  • AGingerCreeper's avatar
    AGingerCreeper
    Rising Rookie
    9 months ago

    Thank you for the response its for a lost account so hopefully they won't take too long 

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