"Darthnoob83;c-1817063" wrote:
"ShaolinPunk;d-199466" wrote:
Hopefully our continued communication on the issue helped you plan ahead appropriately and understand the diligence the team has undertaken to solve this interaction.
Legitimately laughed out loud at this one :disappointed: Hard to tell if Crumb/CG really thinks this was handled well or it's just another page in the EA "How to be condescending to your customers"-handbook. My guess/hope is the latter 'cause if not they are seriously out of touch.
Rarely use Finn - other than the occasional TW/GA offense - so I'm happy to get the Zeta back, but it certainly seems weird that a buff to the reworked lead is worthy of a refund, when the original (weaker) rework was not.
How are they out of touch?
Crumb is 100% right here or did you forget what started all this in the first place?
Lets revisit memory lane,
Enfys Nest Protection Up was bugged, and they issued a bug fix (and forgot to mention it in the release notes)
This caused a huge controversy and they did an explanation about the bug fix but it was too late to get people to understand and the biggest takeaway / demand was that to let people know if you are making such changes
So they came out and mentioned that since zFinn is able to solo the phase 3 of the raid, they will change either his kit, C3PO or Traya.
keep in mind they haven't finalized or decided what changes or who they will change. They have never done this kind of communication before. They told everyone weeks ahead, before even finalizing the changes to not waste zeta and the phase 3 loop will be changed sometime in the future. Previously people would argue "hey i was able to solo for 4 weeks and then you changed zFinn suddenly out of the blue"
They prevented that. They knew it was going to take weeks but rather than wait till they finalized what kit change they will do, they told everyone that hey, we are trying to be better at communicating these kinds of changes.
Then we had a christmas break / new years and they said "once everyone is back from office we will give an update on zFinn and road ahead"
Then they told us that its still tricky with zFinn but they decided to change Finn's zeta rather than C3PO and Traya
Please tell me a time where they were this open and transparent.
They then came up with a kit change and told us, but they hadn't fully tested it out, hence few weeks of delay and letting us know that the proposed change allowed them to solo a phase of the raid. They usually don't tell us if they do these kinds of things which is why we assume they don't test internally. They did mention Qi'Ra + Acolyte also broke the raid which is why Acolyte was being changed rather than Traya's isolate.
And now here we are, they are literally telling us that zFinn will be good for a few more days so enjoy it while you can rather than a surprise blindside update while you had a raid ready in 2 hours from now.
The whole zFinn situation was communicated multiple times and I appreciated the way they handled this specific scenario
