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A few daysa go I purchased both the BAM and Wat Tambor Lightspeed bundle. Unfortunately my order to process the BAM bundle appears to have been blocked/stopped, and I've not received any of the characters.

The Wat Tambor purchase seemed to have gone through fine, and while my card does not appear to have been charged for the BAM pack, I am unable to re-purchase it.

I have tried using the 'Restore Purchases' function within the mobile application but this hasn't helped.

Please advise on how I can 'reset' my BAM purchase and try again / have my original order honoured and my BAM pack delivered.

Ally-Code: 577-818-732

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The Wat Tambor purchase seemed to have gone through fine, and while my card does not appear to have been charged for the BAM pack, I am unable to re-purchase it.

I have tried using the 'Restore Purchases' function within the mobile application but this hasn't helped.

Please advise on how I can 'reset' my BAM purchase and try again / have my original order honoured and my BAM pack delivered.

Ally-Code: 577-818-732

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Nudge.

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Nudge.

I presume this is not going to be addressed in the 10hrs left on the offer?

Such poor customer service - people wanting to spend money and there being 0 support to rectify my issue along with a number of other peoples'.

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I presume this is not going to be addressed in the 10hrs left on the offer?

Such poor customer service - people wanting to spend money and there being 0 support to rectify my issue along with a number of other peoples'.

Je te confirme le même soucis. Le service client est vraiment pitoyable

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Je te confirme le même soucis. Le service client est vraiment pitoyable

It's honestly so weird. There are people who are flagging: We want to spend money with you but can't - really abysmal approach in dealing with paying customers. Not even an acknowledgment of the problem or confirming Hey there, so sorry but we can't fix this due to XYZ - simpy the old ignore game and hope people give up and go away.

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