Forum Discussion

New Novice

17 hours ago

Ea account hacked and banned

My ea account was hacked, then banned. In the process my link got switched to some random EA account because the hacker changed the email. Because its banned I can not unlink it from my mobile device. Its been about a year. I have no idea what to do anymore. I have contacted EA and in game support countless times.

android

1 Reply

EA_Aljo
Community Manager
2 hours ago
Hi there. Thanks for reaching out. Unfortunately, we can't help with bans over the EA Forums. You'll need to open a case with an advisor so they can assist with this. That can be done by using the 'Contact us' button at the bottom of this page. You'll need to verify you own the account before they can make any changes.