Missing 6-dot Mods after character unequip/transfer

In game there’s a settings icon (it looks like a little cog wheel, like it does in most games). You’ll find a help option in there. 

This is the first time I have had such problems with the game. I have never contacted the forum or technical support before.

You don’t know any more options? How about using the in game help feature like I suggested? 

I didn't delete or sell the modules, they disappeared when I transferred from character to character, at the moment of transfer an EA application error appeared on the PC, and I restarted the game, after restarting the modules disappeared, and I don't know what to do, so I turned here, because I don't know any more options. . . 😢

I saw a similar problem here :

https://forums.ea.com/discussions/swgoh-technical-issues-en/top-mods-disappeared/10874806

1. you need to report this in game, rather than in the forums. It’s extremely unlikely they’ll do anything though as the most likely explanation - by a distance - is that you are either mistaken or deleted them accidentally 
2. You 100% need to remove your PlayerID. That should not be shared with anyone.