As I completed tier 1 of the event the app crashed. I restarted and the tier is completed, as well as related quests, but no shards awarded so I can’t unlock Quiggold and complete other tiers.
I’ve force quit and restarted the app, tried restore purchase just in case, and raised a ticket with EA help.
CG_Meathead Appreciate any further assistance you can give, ally code 467-887-633
EA_HuxEA_Gunner saw a recommendation in another thread that said to reach out to yourselves for help. I’ve had no love from meathead and negative love from EA help, with respect to not receiving my free Quiggold shards, so I thought I’d try one last ditch effort. Any help greatly appreciated!
I also had the same issue happen. I have a separate ticket open as well - Kix Event Tier 1 - Missing Rewards | EA Forums - 12394167
I opened an in game support and they said the issue is fixed, closed the ticket. No shards were provided though (screenshot of in game "help" on this reply). Logged out and in multiple times to check and see if they sent any missing shards. Nope.
Hoping we can get some sort of resolution on this!
