This account is not authorised to access the web store
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Both Android phone and PC when trying to log in to web store
OS Version Android 13
Ally Code: (Find it here: http://bit.ly/AllyCode ) 456-557-326
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug When I'm trying to log in to the web store 'This account is not authorised to access the web store' error happens. It's certainly not because of account is underage, I changed date of birth recenty, so its mature now.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe
Country Slovakia
When I'm trying to log in to the web store 'This account is not authorised to access the web store' error happens. It's certainly not because of account is underage, I changed date of birth recenty, so its mature now.
You have an underage SWGoH account. Please reach out to EA Help and ask them to update your date of birth on your SWGOH account.
